Effective Date: February 12, 2026
Metrable is committed to protecting the privacy of our users. This Privacy Statement describes how we collect, use, and safeguard personal and instructional data submitted to our platform.
Children's Privacy (COPPA): We do not knowingly collect personal information from children under the age of 13.
FERPA Compliance: If you are using Metrable on behalf of an educational agency or institution, you agree to designate Metrable as a "School Official" with a legitimate educational interest in any education records shared, pursuant to the Family Educational Rights and Privacy Act (FERPA). The educational institution maintains direct control over the use and maintenance of these education records.
Note on Student Data: We do not require student PII for the Service. We minimize the collection of sensitive personal data. If incidental student information is included in your uploads, it is processed solely for the purpose of providing the Service and subject to our security protocols.
Metrable employs industry-standard security protocols, including encryption at rest and in transit, role-based access controls, and regular audits.
We retain your personal information and User Content for as long as your account is active or as needed to provide you with the Service. We may delete accounts and associated data that have remained inactive for an extended period (12 months or more), or upon your explicit request for deletion.
You have the right to:
| Data Type | Shared With Third Parties? | Purpose |
|---|---|---|
| User account information | No | Platform access & notifications |
| User Content | No | Alignment analysis and internal model training |
| Personally Identifiable Information (PII) | No | Minimization policy; not sold or shared |
| Aggregated usage analytics | Yes (Anonymized) | Product improvement via analytics providers |
Metrable uses advanced AI technologies to provide core platform functionality. We are transparent about how your data interacts with these systems.
We distinguish between Analytical AI (understanding your content) and Generative AI (creating new content).
Prior to being used for any internal model training or improvement, all user-uploaded materials undergo an automated de-identification process designed to strip direct identifiers (such as teacher names, specific school names, or contact information) from the text to the extent feasible.
For legal inquiries, contact legal@metrable.com.